Yesterday when I was at work I bumped into a co-worker after making my lunch trip to Tim Horton’s for a cup of tea. Fred, as we will call him, was coming off the elevator that goes from the loading dock to the basement where my machine shop is located. Since most of my team was at a mandatory safety training seminar I was somewhat shocked to see Fred.
“Aren’t you doing the safety thing today?”
“No, I signed up for the next session coming up” he replied. “Um, do you know if SPD (our shipping area) has keys to open the loading dock doors?”
“They might. Why?”
“I can’t get it to open up. The other door is open but is occupied with a delivery and the truck I’m trying to receive is in the other one.”
I was a little confused by all this since I have never seen the loading dock have the garage doors locked during day time hours.
“Really? Let’s go see if I can fix you up”
So we got into the elevator and rode up to the loading docks. As we walked over to the dock’s doors it was just as he described: one open and one closed. We approached the closed-door and Fred went to open it up.
“See”, he said. “It won’t open.”
I watched as Fred hit the button a few more times and I instantly knew his problem. Fred had been hitting the wrong button. Instead of hitting the Open button, which would raise the door up, he was hitting the Up button which lifts the tailgate so that you can unload skids from the trucks. I quickly pointed this out to Fred and after sensing his embarrassment I said it would be our secret…until now haha.